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Latest "Voluntary Turnover" Posts

What’s wrong with it? I asked the air conditioning repairman as he took apart my air conditioner.   He said, “One of two things, either you ran it without a filter, or you ran it too cold too long.” Now, I’m no expert, but I was pretty sure that I wasn’t getting the full story. A […]

Building retention into your strategic plan is a great way to boost your profit margins without increasing your expenses. Partnering with your employees can generate profits long after you’ve hired them. You can pay someone enough to work for you, but can you get them to want to work for you? With the right strategies, […]

We all want our work to be remembered and leave a legacy. I mean who can forget the Budwiser commercial “Wassup” You don’t even have to seen the commercial to recognize that one-word saying! As I have discussed before, Proclivities is the Science of Connection, and it can be used in retention, customer service, sales […]

Fist-bump me if you’ve ever been in a sales and marketing meeting competing for an account that went to the other guy? You spent time, money and energy putting together a killer campaign only to have the client pick someone else and then to add insult to injury their campaign fails, or worse it succeeds […]

Remember the first time you saw a horror movie and one of the would-be victims walked right into the arms of the villain? Did you shout at the screen “Don’t do it! Don’t open the door?” And then of course, the victim opened the door and well you know the rest of the story… It […]